.Charged along with calming clients that the provider's cafe are actually still hugely prominent in the U.S., Niccol also must contend with baristas and also hardcore Starbucks clients who mention they yearn for loads of changes.Baristas grumble concerning what they claim are actually constant understaffing as well as poor income and also advantages, and their incapacity to easily prohibit aggressive consumers coming from Starbucks shops. Zealous clients want continually really good coffee.Shares of the firm were down approximately 5% in premarket trading.On Tuesday, after Starbucks reported a 6% fall in fourth-quarter same-store sales in the U.S. and drew its incomes direction for the arriving fiscal year, Niccol pointed out baristas require to be assisted to supply "awesome solution" to clients." To do well, our company require to address staffing in our stores, get rid of traffic jams, and also simplify points for our baristas," he mentioned in a video clip statement.Liv Ryan, a barista and union organizer at a Starbucks in Long Island Ny, New york city, pointed out that Niccol must place "a conclusion to brief staffing.".